After orders are retrieved users can use the "CTRL+SHIFT+F10" function to display a list of orders that have not been processed. This displays comments and date.

Once an order has been selected the below screen appears and displays the customers name and shipping information. If the customer already exists in RMS it is shown, if not you can create a new customer. When a new customer is created the customer details are populated automatically from the web-order and avoids tedious data input.

The customer Ship To address is also displayed and can be different than the Bill To Address. This will match it to an existing Shipping address or allow you to create a new one.

RMS will then compare the items that are downloaded from the web to the current items in the RMS database. If an item does not match you will get a warning, if it does match it will accept it and input the item on the current order.